Customer Service Representative: Intake
Why work with the Ottawa Humane Society
The Ottawa Humane Society is a shelter for animals in need, but also works in areas including community outreach and services, education, and advocacy for animal welfare in the Ottawa region and beyond. Our intake team works to document, assess, and identify all incoming animals. If you have experience in customer service, a passion for helping animals in need, and great organizational skills, this may be the position for you.
WHAT WE OFFER YOU:
Salary: $24.02 to $27.01 hourly
Benefits:
- Extended Health, Dental, Paramedical and Vision Care coverage
- Life and Long-term Disability Insurance
- Health Care Spending Account
- Employee Assistance Program
- Vacation benefits
- RRSP matching program
- Free on-site parking
Schedule:
- This is full-time position.
- 3 Week Rotating Schedule:
- Week 1
Mon – 8:30am – 4:30 pm
Tues – 10:00 am – 8:00 pm
Wed – 10:00 am – 8:00 pm
Thurs – 10:00 am – 8:00 pm - Week 2
Tues – 8:30am – 4:30 pm
Wed – 8:30am – 4:30 pm
Thurs – 8:30am – 4:30 pm
Fri – 8:30am – 4:30 pm
Sat – 9:00 am – 5:30 pm - Week 3
Mon – 10:00 am – 8:00 pm
Tues – 10:00 am – 8:00 pm
Fri – 10:00 am – 8:00 pm
Sat – 9:00 am – 5:30 pm
- Week 1

What you bring to the table:
- Secondary school diploma or equivalent
- Minimum of one year experience in customer service
- Animal handling experience preferred
- Proficiency in Microsoft Office Suite
View the full job description.
For more information, please contact us at careers@ottawahumane.ca.
For more information about available jobs or our work schedules, please visit our careers page.
The Ottawa Humane Society is an equal opportunity employer. We value a diverse workplace and encourage applications from all qualified individuals of any race, religion, gender, sexual orientation, age, ability, or other protected characteristic.
We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation by contacting us at careers@ottawahumane.ca.