Careers

Want your work to make an impact in the lives of animals?

The Ottawa Humane Society has been an animal welfare leader since 1888. We are more than a shelter and a safe haven for the thousands of animals in our care each year. We play a key role in our community enriching the lives of people and their companion animals through our programs, services and community outreach.

If you are hard-working and committed to a humane and compassionate community and you want to learn and grow with us, join one of Ottawa’s most reputable not for profits and support our vision to be a model of excellence in the advancement of animal welfare.

There are also many opportunities for volunteering.

Attendant: Direct Response

Full Time Contract

Overall Purpose: Under the direction of the Manager: Development, the Attendant: Direct Response is responsible for providing administrative support to the Development department at the Ottawa Humane Society.

Salary/Wage Range: $17.55 – $21.31 per hour

Start Date: ASAP

Hours of work: 70 hours per biweekly pay period

Professional Responsibilities include:

  • Answer telephone and triage phone calls
  • Triage emails and respond
  • Process outgoing mail
  • Enter data into Chameleon and Raiser’s Edge
  • Other administrative tasks as assigned

Required Qualifications:

  • A grade 12 graduation diploma
  • A minimum of 1 year experience in office administration
  • A minimum of 1 year experience in customer service
  • Excellent interpersonal skills
  • Microsoft Office applications
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds
  • Chameleon and/or Raiser’s Edge experience is an asset
  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employee may be required to work evening, holiday, and weekends as needed
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

For a copy of the full job description, please click here

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Attendant Direct Response” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.

Customer Service Representative: Intake

Full Time - Bilingual

Overall Purpose: Under the direction of the Supervisor: Customer Service, the Customer Service Representative: Intake is responsible for the admitting and identifying of animals, locating and notifying their owners and discharging animals.

Salary/Wage Range:  $19.39 – $23.58

Start Date: ASAP

Hours of work: 72.5 hours per biweekly pay period

Responsibilities:

  • Provide information and support to OHS clients
  • Ensure professional intake of incoming animals and discharge of exiting animals as per procedures
  • Assess and document the health and behaviour of incoming animals
  • Ensure that all in-coming animals are thoroughly examined for identification
  • Research all possible avenues to match an animal to its owner
  • Be aware of and make use of relevant community resources
  • Ensure appropriate information gathering

Required Qualifications:

  • Grade 12 graduation diploma
  • 1 to 2 years clerical and/or customer service experience
  • 6 months to 1 year of animal handling and care experience
  • Proficiency in Microsoft Word, Excel and Outlook
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds
  • Advanced bilingualism (French/English) is required

Essential Duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner including, but not limited to, lifts and transfers of large animals
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely.
  • Employees will be required to wear a uniform designated by the employer

For a copy of the full job description, please click here

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “CSR Intake” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.

Veterinary Technician

Part Time and Casual

Overall Purpose:  Under the direction of the Supervisor: Kennel, the Veterinary Technician – Animal Care is responsible for the health and well-being of Ottawa Humane Society (OHS) and other animals.

Salary/Wage Range: 21.40 – 26.06

Estimated Start Date: ASAP

Hours of work: Part Time: 40 hrs per pay period July – December, 31 hours per pay period January – June; Casual: Hours based on organizational need

Professional Responsibilities include:

  • Ensure the emotional and physical health of OHS animals
  • Provide medical and general animal assessment services
  • Monitor animal health and well-being
  • Administer prescribed treatments and other medical and diagnostic  interventions
  • Provide education, information and support to OHS clients  and other OHS staff
  • Assist veterinarians for rounds and as required

Required Qualifications:

  • A Veterinary Technician diploma from a recognized college
  • 1 to 2 years clinical experience external or internal to the OHS
  • Supervisory and/or training experience
  • Related work experience
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Demonstrated excellent teamwork abilities
  • Demonstrated ability to relate well to people from a wide variety of backgrounds
  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to lifts and transfers of large animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

For a copy of the full job description, please click here

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Vet Tech” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.

Supervisor: Kennel

Full Time Permanent

Overall Purpose:  Under the direction of the Manager: Animal Care, the Supervisor: Kennel is responsible for the day to day operations of the Shelter.

Salary/Wage Range: 24.08 – 29.33

Estimated Start Date: ASAP

Hours of work: 4 week schedule – 67 hours in one pay period, 76 hours in the other pay period

Professional Responsibilities include:

  • Oversee the daily kennel and clinic operations
  • Supervise and coordinate kennel and clinic staff and volunteers
  • Ensure animal emotional and physical health
  • Ensure a high level of animal husbandry
  • Train, supervise and schedule kennel and clinic staff
  • Assess kennel staff performance
  • Provide case consultation to other staff and managers
  • Consult with professionals and others
  • Provide crisis intervention services
  • Be aware of and make use of community resources
  • Ensure positive public relations and customer service practices

*for a copy of the complete job description, please click here

Required Qualifications:

Education, Experience and Skills: 

  • A veterinary technician diploma or relevant equivalent experience
  • 2 to 5 years clinical experience
  • Two years demonstrated excellent performance in a supervisory role
  • Proficiency in Microsoft Word, Excel and Outlook
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Demonstrated excellent teamwork abilities
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

Languages:

  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner including, but not limited to, lifts and transfers of large animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Supervisor Kennel” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.