Careers

Want your work to make an impact in the lives of animals?

The Ottawa Humane Society has been an animal welfare leader since 1888. We are more than a shelter and a safe haven for the thousands of animals in our care each year. We play a key role in our community enriching the lives of people and their companion animals through our programs, services and community outreach.

If you are hard-working and committed to a humane and compassionate community and you want to learn and grow with us, join one of Ottawa’s most reputable not for profits and support our vision to be a model of excellence in the advancement of animal welfare.

There are also many opportunities for volunteering.

Supervisor Foster

Full Time

In order to provide the best environment for animals at the OHS who are not yet adoption ready, we rely on our many community foster volunteers to provide medical and behavioural help for animals in need. This department has grown significantly over the past year and as a result we have a fantastic opportunity for a veterinary technician to take on a supervisory role and provide support to foster staff and volunteers to ensure animals can find their forever homes. The Supervisor: Foster has supervisory responsibility for the day to day operations of the OHS foster program, including to schedule and supervise foster department staff, and train, support and recognize foster volunteers to ensure the safe and efficient operation of the foster program

We offer a competitive wage between $24.08 to $29.91 per hour, commensurate with experience. As well, we offer generous sick leave, vacation, life insurance, long term disability, employer paid extended health and dental benefits and a registered pension plan. It is a full time permanent position working 75 hours per biweekly pay period – see attached schedule.

Professional Responsibilities include: 

  • Oversee the daily foster program operations
  • Develop, oversee and provide case consultation to other staff and managers for foster animals
  • Administer prescribed treatments and other medical and diagnostic interventions
  • Assist veterinarians for rounds as required
  • Track and ensure closure on all OHS animal files
  • Research, develop, implement and supervise programs and strategies to maximize foster operations
  • Provide consultation services for line and management staff as well as community partners and the general public regarding foster operations
  • Develop and deliver internal and external workshops and other volunteer training documents
  • Support foster volunteer recognition and retention programs and activities
  • Maintain a comprehensive knowledge of issues relating to animal health and welfare and community needs
  • Assist with preparation of the foster program budget in accordance with annual plan and assist with preparation of projections as required
  • Perform daily updates and biweekly preparation of timesheets and payroll records for departmental staff for timely submission
  • Supervise, schedule, and coordinate foster department staff, volunteers, and work placements
  • Assist the Senior Manager: Operations in the recruitment and selection of foster staff
  • Provide initial and ongoing orientation and training for foster staff, volunteers, and work placements
  • Monitor performance and provide ongoing feedback to foster staff, volunteers, and work placements
  • Prepare and deliver annual performance appraisals in conjunction with Senior Manager: Operations
  • Ensure accuracy of data entered into chameleon, HRIS, and other departmental files
  • Monitor, stock, and order supplies in line with department budget
  • Maintain relationships with OHS partners, clients, and stakeholders
  • Be thoroughly familiar with, and ensure adherence to, pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
  • Produce and maintain accurate reports and records
  • Participate in supervision, evaluation, training, and other meetings as required
  • Participate in the identification and evaluation of OHS program goals and objectives, including volunteer stewardship and recognition
  • Demonstrated commitment to, and ongoing participation in, professional development opportunities
  • Participate in public relations and promotional activities as required

Qualifications

  • A Veterinary Technician diploma from a recognized college
  • Registration with the Ontario Association of Veterinary Technicians is an asset
  • Minimum of 2 years’ clinical experience
  • Minimum of 2 years’ experience in a supervisory role
  • Experience working closely with, and managing, volunteers is an asset
  • Proficiency in Microsoft Office Suite
  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Supervisor Foster” in the email subject line. Candidates will be considered as resumes are received. We encourage you to apply as soon as possible. We thank all applicants for their interest in the Ottawa Humane Society, however, due to the volume of resumes we receive, only those selected for interview will be contacted.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Manager: Volunteers

Full Time

The Ottawa Humane Society is seeking a passionate individual with experience in volunteer management. We offer a competitive salary between $60,000 to $70,000, commensurate with experience. As well, we offer generous sick leave, vacation, life insurance, long term disability, employer paid extended health and dental benefits and a registered pension plan. It is a full time permanent position working 37.5 hours per week. There will be an occasional requirement for evening and weekend hours.

Professional Responsibilities include:

  • Manage and coordinate all aspects of the OHS Volunteer Program
  • Develop, implement, monitor, and evaluate OHS volunteer programs and services
  • Work with OHS staff to identify and evaluate the need for volunteer or student support for OHS programs and services
  • Oversee recruitment and selection of volunteer and student placements
  • Develop and coordinate training and orientation to OHS volunteers and students
  • Coordinate and schedule volunteers to participate in OHS programs and activities
  • Develop and coordinate volunteer recognition, retention and motivation programs and activities
  • Solicit appropriate feedback on the performance of OHS volunteers and the success of volunteer programs
  • Develop and maintain external community partnerships with a variety of stakeholders, including volunteer placement agencies
  • Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
  • Lead and manage volunteer department staff including orientation, training, performance management, and daily supervision
  • Hire, fire and discipline staff in consultation with the Director: Central Services
  • Participate in public relations and promotional activities as required

Qualifications

  • Post-secondary school degree or diploma in a related field – business, human resources, or volunteer management preferred
  • Minimum of two years’ experience in volunteer management
  • Minimum of three years’ management experience
  • Experienced with database management, preferably Raiser’s Edge
  • Proficiency in Microsoft Office Suite
  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Manager Volunteers” in the email subject line. Candidates will be considered as resumes are received. We encourage you to apply as soon as possible. We thank all applicants for their interest in the Ottawa Humane Society, however, due to the volume of resumes we receive, only those selected for interview will be contacted.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Attendant: Client Services

Full Time - Bilingual

Be the first point of contact at the OHS! We are currently seeking a full time Attendant: Client Services, responsible for responding to public inquiries by telephone and email and providing general administrative support. Competitive wages between $18.62 to $21.82 per hour, commensurate with experience. As well, we offer generous sick leave, vacation, life insurance, long term disability, employer paid extended health and dental benefits and a registered pension plan. It is a full time permanent position working 82 hours biweekly from April to October. Hours from November to March are TBD. Days, evenings, and weekends are required.

Professional Responsibilities include: 

  • Triage, transfer, and respond to high volume of telephone and email communication based on pre-scripted responses
  • Book clients for OHS programs and services
  • Provide general information on OHS services and programs to the public
  • Other administrative tasks as assigned
  • Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
  • Produce and maintain accurate reports, records, and files
  • Participate in supervision, evaluation, training and other meetings as required
  • Participate in the identification and evaluation of OHS program goals and objectives
  • Demonstrated commitment and ongoing participation in professional development opportunities
  • Represent the OHS in a professional manner
  • Participate in public relations and promotional activities as required
  • May be required to assume some of the responsibilities of Attendant: Administration

Qualifications

  • Secondary school diploma or equivalent
  • Minimum of one year of call center and/or customer service experience
  • Proficiency in Microsoft Office Suite
  • Advanced Bilingualism (English/French) is required

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Attendant: Client Services” in the email subject line. Candidates will be considered as resumes are received. We encourage you to apply as soon as possible. We thank all applicants for their interest in the Ottawa Humane Society, however, due to the volume of resumes we receive, only those selected for interview will be contacted.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Customer Service Representative: Foster

Part Time

In order to provide the best environment for animals at the OHS who are not yet adoption ready, we rely on our many community foster volunteers to provide medical and behavioural help for animals in need. We are looking for passionate individuals with strong animal handling experience, and customer service skills! Wages are between $19.78 and $24.05 per hour, commensurate with experience.

It is a part time permanent position working 41 hours per biweekly pay period – see attached schedule

Professional Responsibilities include: 

  • Match animals requiring foster care to the appropriate volunteer
  • Monitor the health and well-being of animals placed in foster
  • Support foster volunteers during animal placements
  • Provide prescribed treatments and other medical interventions for foster animals
  • Maintain foster animal holding areas, facilities, and equipment
  • Coordinate appointments for the health requirements of fostered animals
  • Assist with volunteer recognition, retention and motivation programs and activities
  • Provide appropriate feedback on the performance of foster volunteers
  • Enter and maintain data integrity in Raiser’s Edge and Chameleon
  • Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
  • Produce and maintain accurate reports, records, and files
  • Participate in supervision, evaluation, training and other meetings as required
  • Participate in the identification and evaluation of OHS program goals and objectives
  • Demonstrated commitment and ongoing participation in professional development opportunities
  • Represent the OHS in a professional manner
  • Participate in public relations and promotional activities as required

Qualifications

  • Secondary school diploma or equivalent
  • Assistant Veterinary Technician certificate, a minimum of one year relevant clinical experience, or a combination thereof
  • Minimum of one year’s experience in customer service
  • Experience working closely with, and managing, volunteers is an asset
  • Proficiency in Microsoft Office Suite
  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

 

  • Employee will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
  • Employee will be required to wear a uniform designated by the employer
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

How to Apply: If you are interested in one of these opportunities, and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “CSR Foster” in the email subject line.

Candidates will be considered as resumes are received. We encourage you to apply as soon as possible. We thank all applicants for their interest in the Ottawa Humane Society, however, due to the volume of resumes we receive, only those selected for interview will be contacted.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Assistant Veterinary Technician

Full-Time Contract, and Casual

Join the OHS Animal Care team! We are looking for passionate Assistant: Veterinary Technicians to help provide a range of services, including medical, for animals in the care of the Ottawa Humane Society. Wages are between $19.78 and $24.05 per hour, commensurate with experience.

We are currently looking for:

  1. Full Time 9 Week contract through the Canada Summer Jobs program. Candidates must meet the requirements of the CSJ program to be considered. Scheduled 30 hours per week (days, evenings, and weekends may be required)
  2. Casual permanent position – scheduled based on availability and organizational need

Professional Responsibilities include: 

  • Monitor animal health and well-being
  • Provide medical and general animal assessment services
  • Provide prescribed treatments and other medical interventions
  • Clean and maintain animal holding areas, facilities, and equipment
  • Assist veterinary technicians and veterinarians as required
  • Assist and support clients as required
  • Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
  • Produce and maintain accurate reports, records, and files
  • Participate in supervision, evaluation, training and other meetings as required
  • Participate in the identification and evaluation of OHS program goals and objectives
  • Demonstrated commitment and ongoing participation in professional development opportunities
  • Represent the OHS in a professional manner
  • Participate in public relations and promotional activities as required

Qualifications

  • Assistant Veterinary Technician certificate, a minimum of one year relevant clinical experience, or a combination thereof
  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

How to Apply: If you are interested in one of these opportunities, and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “AVT” in the email subject line. Please indicate if you are interested in the FT Contract, or Casual opportunity in the body of the email.

Candidates will be considered as resumes are received. We encourage you to apply as soon as possible. We thank all applicants for their interest in the Ottawa Humane Society, however, due to the volume of resumes we receive, only those selected for interview will be contacted.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Customer Service Representative: Intake

Casual - Bilingual

The OHS is looking for a passionate, bilingual individual with a focus on customer service to join the Admissions and Rehoming team. The Customer Service Representative: Intake is responsible for the admitting and identifying of animals, locating and notifying their owners and discharging animals.

Hourly Wage Range: $20.59 – 24.05

Estimated Start Date: ASAP

Hours of work: Casual, based on availability and organizational need. Days, evenings, and weekends are required.

Professional Responsibilities include: 

  • Ensure professional intake and discharge of animals
  • Assess and document the health and behaviour of incoming animals
  • Examine all in-coming animals are thoroughly for identification
  • Research all possible avenues to match an animal to its owner
  • Be aware, and make use, of relevant online and community resources
  • Maintain the MAS area, facilities and equipment
  • Accept and manage OHS payments and donations as required
  • Enter and maintain data integrity in Raiser’s Edge and Chameleon
  • Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
  • Produce and maintain accurate reports, records, and files
  • Participate in supervision, evaluation, training and other meetings as required
  • Participate in the identification and evaluation of OHS program goals and objectives
  • Demonstrated commitment and ongoing participation in professional development opportunities
  • Represent the OHS in a professional manner
  • Participate in public relations and promotional activities as required
  • May be required to assume some of the responsibilities of Customer Service Representative: Adoptions

Qualifications

  • Secondary school diploma or equivalent
  • Minimum of one year experience in office administration and or customer service
  • Minimum of six months’ animal handling and/or care experience
  • Proficiency in Microsoft Office Suite
  • Advanced bilingualism (English/French) is required

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “CSR Intake” in the email subject line. Candidates will be considered as resumes are received. We encourage you to apply as soon as possible. We thank all applicants for their interest in the Ottawa Humane Society, however, due to the volume of resumes we receive, only those selected for interview will be contacted.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Customer Service Representative: Adoptions

Casual

The OHS is looking for an enthusiastic individual with a focus on customer service to join the Admissions and Rehoming team. The Customer Service Representative: Intake is responsible for assisting the public through the adoption process of Ottawa Humane Society animals.

Hourly Wage Range: $19.78 – 24.05

Estimated Start Date: ASAP

Hours of work: Casual, based on availability and organizational need. Days, evenings, and weekends are required.

Professional Responsibilities include: 

  • Provide consultation and support for OHS clients seeking to adopt an animal
  • Provide information to OHS clients on good animal care practices
  • Monitor the health and safety of animals for adoption
  • Provide adoption follow-up services
  • Support operations in the Buddy and Belle retail boutique by processing sales transactions, maintaining and organizing stock, and promoting OHS goods for sale
  • Maintain the Shirley Kearns Memorial Adoption Centre and Buddy and Belle boutique area, facilities, and equipment
  • Ensure appropriate fees are collected and accounted for
  • Enter and maintain data integrity in Raiser’s Edge and Chameleon
  • Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
  • Produce and maintain accurate reports, records, and files
  • Participate in supervision, evaluation, training and other meetings as required
  • Participate in the identification and evaluation of OHS program goals and objectives
  • Demonstrated commitment and ongoing participation in professional development opportunities
  • Represent the OHS in a professional manner
  • Participate in public relations and promotional activities as required
  • May be required to assume some of the responsibilities of Customer Service Representative: PAL

Qualifications

  • Secondary school diploma or equivalent
  • Minimum of one year experience in customer service
  • Minimum of six months’ animal handling and/or care experience
  • Proficiency in Microsoft Office Suite
  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “CSR Adoptions” in the email subject line. Candidates will be considered as resumes are received. We encourage you to apply as soon as possible. We thank all applicants for their interest in the Ottawa Humane Society, however, due to the volume of resumes we receive, only those selected for interview will be contacted.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Attendant: Animal Care

Casual

Overall Purpose: The Attendant: Animal Care is responsible for providing animal husbandry and cleaning of animal care facilities at the Ottawa Humane Society (OHS)

Salary/Wage Range: 17.91 – 21.82

Estimated Start Date: ASAP

Hours of work: Casual (as required)

Duties and Responsibilities: 

• Maintain animal health by ensuring daily feeding, watering, exercise, enrichment, and any special instructions are completed
• Clean and maintain animal care equipment and facilities
• Monitor the health and welfare of the animals through the maintenance of up-to-date records
• Restrain animals for veterinary procedures
• Support the activities of volunteers, students and work placements and provide training and orientation as required
• Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
• Produce and maintain accurate reports, records, and files
• Participate in supervision, evaluation, training and other meetings as required
• Participate in the identification and evaluation of OHS program goals and objectives
• Demonstrated commitment and ongoing participation in professional development opportunities
• Represent the OHS in a professional manner
• May be required to assume the responsibilities of Attendant: Kennel Kitchen

Qualifications: 

• Secondary school diploma or equivalent
• MA minimum of one year training, education, or experience in animal care
• Good verbal and written skills in English are required

Working Conditions: 

• Employee may be required to work evening, holiday and weekend shifts
• Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
• Employment is conditional upon the ability to perform a variety of physically demanding tasks safely
• Employee may be required to work outdoors in inclement weather
• Employee will be required to wear a uniform designated by the employer
• Employment is conditional upon maintaining confidentiality of OHS information
• Employment is conditional upon the ability to work around all species of animals safely

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “ACA” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.

Veterinary Technician

Casual

Overall Purpose:  Under the direction of the Supervisor: Kennel, the Veterinary Technician – Animal Care is responsible for the health and well-being of Ottawa Humane Society (OHS) and other animals.

Salary/Wage Range: 21.83 – 26.58

Estimated Start Date: ASAP

Hours of work: Casual (as required)

Professional Responsibilities include:

  • Ensure the emotional and physical health of OHS animals
  • Provide medical and general animal assessment services
  • Monitor animal health and well-being
  • Administer prescribed treatments and other medical and diagnostic  interventions
  • Provide education, information and support to OHS clients  and other OHS staff
  • Assist veterinarians for rounds and as required

Required Qualifications:

  • A veterinary technician diploma from a recognized college
  • 1 to 2 years clinical experience external or internal to the OHS
  • Supervisory and/or training experience
  • Related work experience
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Demonstrated excellent teamwork abilities
  • Demonstrated ability to relate well to people from a wide variety of backgrounds
  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to lifts and transfers of large animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Veterinary Technician” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.