Careers

Want your work to make an impact in the lives of animals?

The Ottawa Humane Society has been an animal welfare leader since 1888. We are more than a shelter and a safe haven for the thousands of animals in our care each year. We play a key role in our community enriching the lives of people and their companion animals through our programs, services and community outreach.

If you are hard-working and committed to a humane and compassionate community and you want to learn and grow with us, join one of Ottawa’s most reputable not for profits and support our vision to be a model of excellence in the advancement of animal welfare.

There are also many opportunities for volunteering.

Customer Service Representative: Foster - Part Time

Overall Purpose:  Under the direction of the Manager: Volunteers, the Customer Service Representative (CSR): Foster is responsible for assisting in developing and implementing the Foster Program at the Ottawa Humane Society (OHS).

Salary/Wage Range:  $19.01 – $23.12 (as of April 1, 2019, per collective agreement)

Start Date: ASAP

Hours of work: 46.5 hours biweekly (June – December) and 15.5 hours biweekly (December- June) see below for more details:

June to December 

week 1 Mon Tue Wed Thu Fri Sat Sun
  7:30 am – 7:30 pm 3:30 pm – 7:30 pm 3:30 pm – 7:30 pm 11:00 am – 3:00 pm
week 2 Mon Tue Wed Thu Fri Sat Sun
  3:30 pm – 7:30 pm 3:30 pm – 7:30 pm 3:30 pm – 7:30 pm 7:30 am – 3:30 pm 11:00 am – 3:00 pm


December to June

week 1 Mon Tue Wed Thu Fri Sat Sun
  7:30 am – 4:00  pm
week 2 Mon Tue Wed Thu Fri Sat Sun
  7:30 am – 3:30 pm

Responsibilities include:

  • Maintain close contact with the Animal Care Department to evaluate the need and appropriateness of foster placements
  • Recruit, interview, and orient foster volunteers
  • Support volunteers in achieving the goals of the foster placement
  • Coordinate meeting the health requirements of fostered animals
  • Match animals requiring foster care to the appropriate volunteer
  • Facilitate day to day operations of the foster department
  • Monitor the health and well-being of animals placed in foster
  • Support volunteers in achieving the goals of the foster department
  • Provide prescribed treatments and other medical interventions for the foster animals
  • Clean and maintain foster animal holding areas
  • Ensure necessary documentation
  • Coordinate meeting the health requirements of fostered animals
  • Assist with volunteer recognition, retention and motivation programs and activities
  • Ensure appropriate feedback on the performance of foster placements

*Please contact careers@ottawahumane.ca if you would like a copy of the full job description.

Required Qualifications:

Education/Experience/Skills:

  • Grade 12 graduation diploma
  • 1 – 2 years experience in customer service and/or volunteer management and support
  • 1 – 2 years education or experience in animal care
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds
  • Proficiency in Microsoft Word, Excel and Outlook

Languages:

  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred.

Essential Duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner including, but not limited to, lifts and transfers of large animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information

Supervisor Programs

Overall Purpose: Under the direction of the Manager: Outreach the Supervisor: Programs is responsible for developing and implementing Ottawa Humane Society (OHS) outreach and education programs.

Salary/Wage Range: $23.61 – 28.75

Hours of work: 37.5 hours per week (flexibility with evenings and weekends required)

Estimated Start Date: ASAP

Professional Responsibilities include:

  • Research program opportunities and priorities
  • Research, develop and maintain program partnerships
  • Develop and oversee education and outreach programs for children, youth and adults
  • Train, supervise, and schedule outreach program staff and volunteers
  • Assess, monitor and evaluate all programs
  • Assess staff performance
  • Assist with the development of grant proposals, evaluations and reports
  • Ensure documentation of all program policy and procedures
  • Oversee Education Centre facility needs and room booking system
  • Provide consultation to other staff and managers
  • Consult with other professionals
  • Be aware of and make use of community resources

*Please contact careers@ottawahumane.ca if you would like a copy of the full job description.

Required Qualifications:

Education, Experience and Skills: 

  • Degree or diploma in recreation, education, or significant relevant education
  • Demonstrated experience in program development and implementation
  • Two years demonstrated excellent performance in a supervisory role
  • Experience working with children and/or youth
  • Proficiency in Microsoft Word, Excel and Outlook
  • First Aid certification
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Demonstrated excellent teamwork abilities
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

Languages:

  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employment is conditional upon maintaining a valid Ontario Driver’s License
  • Employee may be required to work evenings and weekends and holidays periodically as required
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Supervisor: Programs” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.

Coordinator: Electronic Giving

Temporary Contract

Overall Purpose: Under the direction of the Manager: Development, the Coordinator: Electronic Giving is responsible for achieving the fundraising and online presence goals of the Ottawa Humane Society (OHS), focused on all channels of electronic giving and engagement.

Salary/Wage Range: $20.17 – 24.57

Hours of work: 35 hours per week

Estimated Start date: ASAP (ending October 31, 2019)

Professional Responsibilities include:

  • Ensure the accuracy of the OHS development database for online donations
  • Prepare online receipts and acknowledgements
  • Promote electronic giving opportunities inside and outside the OHS
  • Assist in the development of electronic giving, stewardship and engagement policies
  • Assist in the development of electronic giving, stewardship and engagement annual plans
  • Develop queries, metrics and tracking to measure program effectiveness
  • Research electronic giving opportunities and industry best practices
  • Support donor recognition and stewardship plans and activities
  • Develop and maintain fundraising microsite content and graphics
  • Develop online content and templates to support the electronic giving program
  • Manage and coordinate electronic giving assets
  • Supervise and coordinate volunteers and contractors
  • Maintain excellent relationships with OHS partners and donors
  • Prepare and deliver written and verbal presentations
  • Be aware of and make use of community resources

*Please contact careers@ottawahumane.ca if you would like a copy of the full job description.

Required Qualifications:

Education, Experience and Skills: 

  • Grade 12 graduation diploma
  • 1 to 2 years experience in Raiser’s Edge, including queries, action tracks and reports
  • 1 to 2 years experience working with ecommerce platforms such as give2gether or Black Baud Net Community
  • Demonstrated experience with graphic design software such as Photoshop Illustrator or Indesign
  • Demonstrated experience with website development tools such as WordPress
  • 1 to 2 years experience in HTML language programming
  • Experience using social media platforms preferred
  • Proficiency in Microsoft Word, Excel and Outlook
  • Superior multitasking skills honed in a deadline-driven environment
  • A diploma or certificate in fundraising is an asset
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Demonstrated excellent teamwork abilities
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

Languages:

  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • The employee may be required to work evenings and weekends
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Coordinator: Electronic Giving” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.