Careers

Want your work to make an impact in the lives of animals?

The Ottawa Humane Society has been an animal welfare leader since 1888. We are more than a shelter and a safe haven for the thousands of animals in our care each year. We play a key role in our community enriching the lives of people and their companion animals through our programs, services and community outreach.

If you are hard-working and committed to a humane and compassionate community and you want to learn and grow with us, join one of Ottawa’s most reputable not for profits and support our vision to be a model of excellence in the advancement of animal welfare.

There are also many opportunities for volunteering.

Manager: Development

Full Time Contract

The OHS is recruiting a Manager: Development, who is responsible for achieving the PAW and other fundraising campaign goals set by the OHS. for a temporary contract, covering a maternity leave, starting July 17, 2020 until early March, 2022.

Salary/Wage Range: Commensurate with education and experience

Start Date: July 17, 2020 – early March 2022

Hours of work: Full Time, 37.5 hours per week

Professional Responsibilities

  • Develop and oversee donor stewardship plans
  • Ensure the integrity and security of the OHS development database, donor information and electronic and paper receipts
  • Oversee and process donations and transactions
  • Oversee and provide assistance to donors
  • Import and export donor data
  • Reconcile campaign results with the OHS Finance Department
  • Develop written materials to support OHS campaigns
  • Ensure and oversee membership and other in-house mailings
  • Assess, monitor and analyze monthly donor acquisition, retention and recovery
  • Develop, implement and oversee quality control plans
  • Develop, manage and ensure adherence to program budgets
  • Develop, manage and ensure adherence to program policies and procedures
  • Supervise and coordinate development staff and contractors
  • Be aware of and make use of community resources
  • Provide advice and assistance to other Managers, Senior Manager: Development, Directors, and the President and CEO

Education and Experience:

  • A post-secondary diploma or degree
  • A minimum of 2 years of demonstrated excellent performance in development
  • Minimum 3 years’ management or senior supervisory experience
  • Advanced experience in Raiser’s Edge and ancillary programs
  • Proficiency in Microsoft Word, Excel and Outlook

Languages:

  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employee may be required to work evening, holiday and weekend shifts
  • Employment is conditional upon maintaining a valid driver’s licence and access to a vehicle
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Manager: Development” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.

Attendant: Adoption Reception

Part Time Contract

Overall Purpose: Under direction of the Supervisor: Customer Service, the Attendant: Adoption Reception is responsible for greeting and directing clients, assisting with operations of the Ottawa Humane Society (OHS) store and assisting with adoption of OHS animals.

Salary/Wage Range: $17.21 to 20.97

Estimated Start Date: ASAP – January 2021

Hours of work:  42.5 hours per bi weekly pay period, see below for schedule

Week 1 Mon Tue Wed Thu Fri Sat Sun
11:00 am – 8:30 pm 11:00 am – 8:30 pm
Week 2 Mon Tue Wed Thu Fri Sat Sun
11:00 am – 8:30 pm 8:00 am – 5:30 pm 10:00 am – 5:00 pm

Professional Responsibilities include:

  • Greet clients visiting the OHS and direct them as appropriate
  • Provide general information to OHS clients about adoption processes
  • Ensure all animals available for adoption are appropriately advertised on the OHS website
  • Provide information to OHS customers on good animal care practices
  • Process sales transactions
  • Provide adoption follow-up services and direct issues appropriately
  • Promote OHS goods for sale
  • Supervise and coordinate volunteers’ activities while on shift
  • Answer telephone and triage phone calls
  • Triage emails and response
  • Accept and record in-kind donations
  • To request a copy of the complete job description, please email careers @ ottawahumane.ca

Required Qualifications:

Education, Experience and Skills: 

  • A grade 12 graduation diploma
  • A minimum of 1 year of experience in customer service
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds
  • Microsoft Office applications
  • Chameleon and/or Raiser’s Edge experience is an asset

Languages:

  • Advanced verbal skills in English are required
  • Bilingualism (English/French) is required

Essential duties and working conditions:

  • Employees may be required to work evenings, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Attendant: AR Part Time” in the email subject line.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.