Lost and Found
An appointment is required to bring in a found animal or to claim a lost pet. If you have found an animal, please contact us at 613-725-3166, ext. 221 to schedule an appointment to bring in the animal.
If the animal is in distress, call 311 immediately.
To claim a lost pet, please contact us at 613-725-3166, ext. 223 to make an appointment.
Found a Pet?
If you have found an animal, legally you must take reasonable steps to find the owner. Click here for five steps to follow when you find a lost or stray cat. Also, make sure to complete our online Found Animal Report.
To report a stray dog at large or stray dog that you have found, please contact the City of Ottawa at 311.
Lost Your Pet?
If you have lost an animal, please fill in our handy Lost Animal Report. The OHS receives thousands of lost animals every year. Submitting a complete lost report will help us to quickly identify many animals.
Submitting a lost report is not a substitute for calling the shelter to enquire about your missing pet.
If you have lost your pet, you can view lost photos online of most of the stray cats and dogs that have recently been admitted to our shelter. Pictures are posted within 24 hours of admission, and the site is updated every hour.
Please note: not all stray animal postings will be accompanied with a photo. If the description of an animal matches your lost pet, please call our Lost and Found department at 613-725-3166 ext. 223.
We will do our best to help with your search, but as the owner, you are ultimately responsible to look for and identify your pet.
If you think you have found your pet on our website or you have any questions, please contact our Lost and Found Department immediately and book an appointment to come and search for your lost pet. (613-725-3166 ext. 223 or firstname.lastname@example.org).
Find more tips on searching for your lost pet.
Find more information about claiming your pet.