Contact Information and Hours
Frequently Called Numbers
If you encounter an animal in immediate danger, dial 911. To get help for sick or injured animals, dial 311. To report animal cruelty or neglect, dial 1-833-9ANIMAL.
General Inquiries:
613-725-3166 ext. 221
ohs@ottawahumane.ca
| Address Change: For membership and donations |
613-725-3166 ext. 252 development@ottawahumane.ca |
| Address Change: For microchips and City of Ottawa registration tags |
For microchips, visit our How to Update your Pet’s Microchip page. For City of Ottawa registration tags, visit the City of Ottawa’s “Cat & Dog Registration” page. |
| Admission of Owned Pets | 613-725-3166 ext. 221 clientservices@ottawahumane.ca Visit the Giving Up Your Pet section of the website. |
| Adoption | 613-725-3166 ext. 258 adoptions@ottawahumane.ca Visit the Adopt section of the website. |
| Donations & Tax Receipts | 613-725-3166 ext. 252 development@ottawahumane.ca Visit the Donate section of the website. |
| Lost and Found Animals | 613-725-3166 ext. 223 intake@ottawahumane.ca Visit the Lost and Found section of the website. |
| Media | Stephen Smith, Manager: Communications 613-725-3166 ext. 261 stephens@ottawahumane.ca Visit the Media Releases section of the website. |
| Volunteering | 613-725-3166 ext. 231 volunteer@ottawahumane.ca Visit the Volunteer section of the website. |
Hours of Operation
The Shirley Kearns Memorial Adoption Centre is open for visitors. Call 613-725-3166 ext. 258 to book an adoption appointment.
Shirley Kearns Memorial Adoption Centre hours:
Monday: CLOSED
Tuesday to Friday: 1 to 7 p.m.
Saturday and Sunday: 11 a.m. to 5 p.m.
Municipal Animal Shelter:
Monday – Friday: 11 a.m.-7 p.m.
Saturday: 10 a.m.-5 p.m.
Sunday: 11 a.m.-4 p.m.
*Closed Statutory Holidays
Address
245 West Hunt Club Rd.
We’re across the street from the Lowe’s. Just turn at the lights at the Lexus dealership on West Hunt Club Road.