Contact Information and Hours
Frequently Called Numbers
If you encounter an animal in immediate danger, dial 911. To get help for sick or injured animals, dial 311. To report animal cruelty or neglect, dial 1-833-9ANIMAL.
General Inquiries:
613-725-3166 ext. 221
ohs@ottawahumane.ca
| Address Change: For membership and donations |
613-725-3166 ext. 252 development@ottawahumane.ca |
| Address Change: For microchips and City of Ottawa registration tags |
For microchips, visit our How to Update your Pet’s Microchip page. For City of Ottawa registration tags, visit the City of Ottawa’s “Cat & Dog Registration” page. |
| Admission of Owned Pets | 613-725-3166 ext. 221 clientservices@ottawahumane.ca Visit the Giving Up Your Pet section of the website. |
| Adoption | 613-725-3166 ext. 258 adoptions@ottawahumane.ca Visit the Adopt section of the website. |
| Donations & Tax Receipts | 613-725-3166 ext. 252 development@ottawahumane.ca Visit the Donate section of the website. |
| Lost and Found Animals | 613-725-3166 ext. 223 intake@ottawahumane.ca Visit the Lost and Found section of the website. |
| Media | Stephen Smith, Acting Manager: Communications 613-725-3166 ext. 261 stephens@ottawahumane.ca Visit the Media Releases section of the website. |
| Volunteering | 613-725-3166 ext. 231 volunteer@ottawahumane.ca Visit the Volunteer section of the website. |
Hours of Operation
Due to the current public health crisis, the Shirley Kearns Memorial Adoption Centre is closed to the public,
but we are offering physically distanced, appointment-based adoptions.
Shirley Kearns Memorial Adoption Centre:
Monday – Friday: CLOSED
Saturday: CLOSED
Sunday: CLOSED
Municipal Animal Shelter:
Monday – Friday: 11 a.m.-7 p.m.
Saturday: 10 a.m.-5 p.m.
Sunday: 11 a.m.-4 p.m.
Closed Statutory Holidays
Holiday Hours
Shirley Kearns Memorial Adoption Centre:
Dec. 24, 2020: Closed
Dec. 25, 2020: Closed
Dec. 26, 2020: Closed
Dec. 27 – 30, 2020: Regular hours (by appointment only)
Dec. 31, 2020: 10am to 4pm (by appointment only)
Jan. 1, 2021: Closed
Municipal Animal Shelter:
Dec. 24, 2020: 10am – 5pm
Dec. 25, 2020: Closed
Dec. 26, 2020: Closed
Dec. 27 – 30, 2020: Regular hours
Dec. 31, 2020: 10am to 5pm
Jan. 1, 2021: Closed
Address
245 West Hunt Club Rd.
We’re across the street from the Lowe’s. Just turn at the lights at the Lexus dealership on West Hunt Club Road.