Contact Information and Hours
Frequently Called Numbers
If you encounter an animal in immediate danger, dial 911. To get help for sick or injured animals, dial 311. To report animal cruelty or neglect, dial 1-833-9ANIMAL.
613-725-3166 ext. 221
For membership and donations
|613-725-3166 ext. 252
For microchips and City of Ottawa registration tags
|For microchips, visit our How to Update your Pet’s Microchip page. For City of Ottawa registration tags, visit the City of Ottawa’s “Cat & Dog Registration” page.|
|Admission of Owned Pets||613-725-3166 ext. 221
Visit the Giving Up Your Pet section of the website.
|Adoption||613-725-3166 ext. 258
Visit the Adopt section of the website.
|Donations & Tax Receipts||613-725-3166 ext. 252
Visit the Donate section of the website.
|Lost and Found Animals||613-725-3166 ext. 223
Visit the Lost and Found section of the website.
|Media||Stephen Smith, Acting Manager: Communications
613-725-3166 ext. 261
Visit the Media Releases section of the website.
|Volunteering||613-725-3166 ext. 231
Visit the Volunteer section of the website.
Hours of Operation
Due to the current public health crisis, the Shirley Kearns Memorial Adoption Centre is closed to the public,
but we are offering physically distanced, appointment-based adoptions.
Shirley Kearns Memorial Adoption Centre:
Monday – Friday: CLOSED
Municipal Animal Shelter:
Monday – Friday: 11 a.m.-7 p.m.
Saturday: 10 a.m.-5 p.m.
Sunday: 11 a.m.-4 p.m.
Closed Statutory Holidays
245 West Hunt Club Rd.
We’re across the street from the Lowe’s. Just turn at the lights at the Lexus dealership on West Hunt Club Road.