Customer Service Representative: Intake

Why work with the Ottawa Humane Society

The Ottawa Humane Society has been a leader in animal welfare since 1888.  We’re currently looking for compassionate and results oriented Part Time Customer Service Representative: Intake to join our team. If you’re interested in providing consultation and support for those seeking OHS lost and found services and services of the Municipal Animal Shelter and thrive in a busy client centred environment where teamwork is key, then this is a great opportunity for you to come join the OHS!

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Salary: $20.32 to $24.72 hourly


  • Extended Health, Dental, Paramedical and Vision Care coverage
  • Life and Disability Insurance (including paid short term sick leave)
  • Vacation Days, Statutory Holidays
  • Five additional Paid Leave Days
  • Employee Assistance Program
  • RRSP match
  • Free on-site Parking
  • Veterinary food and other supplies discount
  • Career Development (internships, on-the-job learning, mentorships, internal and external training opportunities) and Paid Continuing Education Opportunities (bursaries, CE allowance, membership dues, tuition reimbursement)


  • Part time position working 40 hours bi-weekly.
  • Occasional evening, holiday, and weekend shifts.
An animal being admitted to the OHS

What you bring to the table:

  • Secondary school diploma or equivalent
  • Minimum of one year experience in customer service
  • Animal handling experience preferred
  • Proficiency in Microsoft Office Suite
  • Professional working proficiency in spoken and written English and French is required

View the full job description.

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For more information about available jobs or our work schedules, please visit our careers page.

The Ottawa Humane Society is an equal opportunity employer. We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.