Get Help for a Sick or Injured Stray Animal or Wildlife
If an animal’s life is in immediate distress as a result of cruelty or neglect, please contact the police at 911. For non-urgent calls about animal neglect or cruelty, please contact the Ottawa Police Service at 613-236-1222 ext. 7300.
If you find a sick or injured stray animal with no owner in sight, or a wild animal, call the City of Ottawa at 311.
For non-urgent wildlife issues, click here.
Once an animal is rescued, it is brought to the Ottawa Humane Society or a veterinary clinic (outside of regular OHS hours) for an exam and to be stabilized. If the animal has extensive injuries and is in immediate distress, and where the owner cannot be located within a reasonable amount of time, the animal may be humanely euthanized to prevent further suffering. All decisions on treatment and euthanasia are made in consultation with a veterinarian.
The OHS makes every attempt to find the owner — but please do your part by ensuring that your animal companions are identified with a microchip, collar and tag. If the animal’s owner is located, he or she is required to reimburse the OHS for all expenses incurred in caring for their pet.
If you have been bitten or scratched by a stray animal, please seek immediate medical attention and contact the City of Ottawa at 311.