Post-adoption Questions
Visit the New Adopters' page
Congratulations on your new adoption!
We hope that your new pet is fitting well into your home.
If you’re experiencing any challenges, please let us know — we would like to help
For questions about… | Contact us at… | Hours |
---|---|---|
Your adoption contract | Adoptions Representative 613-725-3166, ext. 258 adoptions@ottawahumane.ca |
Tuesday through Friday, 1 p.m. – 7 p.m.; Saturday and Sunday, 11 a.m. – 5 p.m. |
Medical issues | Kennel Supervisor 613-725-3166, ext. 265 kennelsupervisor@ottawahumane.ca |
Monday through Saturday, 7:30 a.m. – 5:30 p.m.; Sunday, 8 a.m. – 6 p.m. |
Dog behaviour (adjustment to new home, including adjusting to family and other pets) |
Coordinator: Canine Services 613-725-3166, ext. 245 behaviour@ottawahumane.ca |
Monday through Friday, 8 a.m. – 4 p.m. |
Cat and small animal behaviour (adjustment to new home, including adjusting to family and other pets) |
Shirley Kearns Memorial Adoption Centre 613-725-3166, ext. 258 adoptions@ottawahumane.ca |
Monday by appointment only; Tuesday through Friday, 1 p.m. – 7 p.m.; Saturday, 10 a.m. – 5 p.m.; Sunday, 11 a.m. – 4 p.m. |

Thank you for adopting your new pet from the Ottawa Humane Society
We will respond to emails and phone messages within 24 business hours.
If you have an urgent medical issue with your new pet, please contact your veterinarian immediately!