Important information regarding Covid-19

Please note – as a precautionary measure in support of the rapidly evolving COVID-19 pandemic, the OHS is not hosting or booking tours between March 16 and April 6, 2020. If you would like to book a tour for later this spring, please complete a request form here. Our team will be in touch in April to confirm a date, all request forms will be processed in the order that they were received at that time.


Ever wonder what goes on behind-the-scenes at the OHS? Book a tour and come see for yourself. Everyone is welcome. Tours are 45-minutes in length and include an educational presentation, a tour of the facility and an opportunity to visit the animals. Visitors will be able to see the behind-the-scenes work of the OHS, including the shelter, clinic, and more! The cost is $5/person, with a $25 minimum charge.

To request a tour, please complete our online request form. To confirm your booking we will require a $25 non-refundable deposit (minimum fee) to be paid via a secure page.  Outstanding additional fees must be paid the day of the tour, all methods of payment are accepted. For more information, please call 613-725-3166, ext. 298 or email us at 

Are you a Girl Guides of Canada or Scouts Canada leader? Check our Pet Care Crest Tour Program!

Download the OHS Program Waiver.