Customer Service Representative: Adoptions

Why work with the Ottawa Humane Society


Ready for the next exciting step in your career?

At the OHS, you will enjoy extensive opportunities for professional development, a supportive, collaborative team, mentorship, and competitive compensation.

And best of all you will go home each day knowing you are helping those who can’t help themselves.

The wage range for customer service representative: adoptions is $20.32 – $24.72 per hour.

This is a casual position scheduled based on availability and organizational need. Shifts are typically on evenings and weekends.

Adoption Centre staff

Who is the customer service representative: adoptions

The customer service representative is someone who enjoys working directly with the community and gets a thrill from finding an animal their perfect forever home.

The customer service representative is someone who likes helping others, whether that’s helping a family find the perfect pet, helping new adopters navigate the first few weeks with their new pets, or helping their team stay organized.

The customer service representative is someone who likes learning new things almost as much as they like sharing what they’ve learned with others.

View the full job description for the casual position.

Like what you see? We want you!

If this position interests you and you can imagine the OHS being the next step in your career, email your resume and cover letter to the attention of the manager: human resources,

We know there is so much more to a person than a degree or years spent in an industry. Here are some things we’d love to hear about you. Tell us about your:

  • Education and how you will apply it in this role;
  • Customer service experience and how you keep your work day organized;
  • Experience working with others (co-workers and the public); and,
  • Experience with Microsoft Word, Excel and Outlook or Chameleon.

We are an equal opportunity employer and offer accommodation for applicants with disabilities. Please let us know if you require accommodation at any point during your application.