COVID-19 Information


The OHS continues to operate as an essential service in Ottawa, helping the animals when they’re most vulnerable. As a result of the COVID-19 public health crisis, the OHS has implemented its emergency plan and has taken a number of important steps to make sure we’re able to continue providing our essential services and care for Ottawa’s animals in need.

Shelter Operations:

  • Enhanced cleaning measures and physical barriers have been implemented onsite to prevent the spread of germs.
  • The intake of animals is being prioritized based on need and their owner’s ability to care for them. 
  • The number of animals placed in foster care has been increased. If you would like to learn about becoming a foster volunteer, visit
  • If you believe your lost pet may be at the OHS, or to bring in an animal, contact us first at 613-725-3166, ext. 221 to book an appointment.
  • The Shirley Kearns Memorial Adoption Centre is closed to the public, but we are offering physically distanced, curbside adoption appointments.

How to Adopt:

  1. Visit our website to view all available animals for adoption.
  2. Fill out an Adopter Profile and email it to us at
  3. We will be in touch to tell you more about the animal you’re interested in, and schedule a curbside adoption appointment if you’re a good match!

Have any other questions? Don’t hesitate to reach out! Email us at, or call us at 613-725-3166 ext. 258, and we’ll get back to you as soon as possible.


Many of our programs remain available virtually. These include:

All on-site programming and events have been suspended.

This decision was not made lightly and takes into consideration the safety of OHS staff, volunteers, animals and clients – all a part of our community. We feel that it is important to continue operating by making our essential services a priority, including, care for animals in distress, fostering and curbside adoptions. By cancelling on-site programming, we are able to significantly reduce the number of people visiting the shelter, in line with Ottawa Public Health’s current physical distancing recommendations.


Please follow us on FacebookTwitter, Instagram, and check out our blog, where we’ll continue to share updates on how COVID-19 is impacting the shelter (and some adorable animal stories).

This is a rapidly evolving situation and we appreciate your support. We will provide further updates as we learn more.